Bridgeworks

Company specialty – The power of relationships

Bridgeworks is a management consultancy specialising in people skills for professionals.
Effective teamwork is not based on having to like each other. It’s about developing professional respect.
Our primary role is to help clients continually develop and foster their people skills that can be applied in both their professional and personal lives.

How do Bridgeworks add value?

Bridgeworks can help you quickly build strong and effective teams where everyone speaks the same language. This results in reduced interpersonal conflict and stress.
Our extensive database helps you compare your personal results with your team. You can also compare your management team with other departments, your overall company, and more importantly, your company with other Australian companies.
Bridgeworks has a unique set of Australian researched feedback systems – we call them ‘mirrors’, that provide you with qualitative and quantitative feedback on How You See Yourself compared to How Others See You… perception vs. reality.

Website – www.bridgeworks.biz

Contact Centre Action

Company specialty – optimising operational and management aspects of call and contact centres
Company specialty – optimising operational and management aspects of call and contact centres
Contact Centre Action’s Consulting Services can assist you with a wide variety of services to reduce the challenges of managing a modern Call or Contact Centre.
How does Contact Centre Action add value?
We can assist with:
• Health Checks, to benchmark your Call or Contact Centre against industry averages, and identify any improvements that can be made.
• Technology Acquisition, including identification of requirements, business case preparation, tender preparation and tender response analysis.
• Technology utilisation, including analysis of your Call or Contact Centre’s utilisation of the functionality your technology provides.
• Call and Contact Centre establishment and relocation, including technology acquisition, defining processes, establishing key metrics and recruitment of suitable staff.
• Development of a Call and Contact Centre strategy to optimise customer service and minimise cost for your company, including a plan for technology acquisition and upgrade, and a plan for staff, management, internal processes and interfaces to other departments.
• Reducing staff attrition and improving morale.
• Identification of training needs and the most effective training programs for your staff.
• Project and change management.
Website – www.ccaction.com.au

Website – www.ccaction.com.au

Ekko Design & Marketing Pty Ltd

Company specialty Customer Activation® – Results Driven Sales & Marketing Communication Solutions

With strong experience in food and pharmaceutical/healthcare businesses, Ekko is a marketing services & communications business, specialising in marketing led, practical, cost effective and results driven Marketing Communications solutions.
Our solutions span from branding, packaging, sales support, promotions through to advertising – Business to Business or Business to Consumer.

How does EKKO add value?

We help you establish what the needs of your customers are, and how your product or services can meet or exceed those needs. Then we work out the most effective and efficient ways to communicate your offer, and importantly ‘Activate the Customer’.

What are your needs? Some of the Issues and Opportunities we can assist with:

• Increasing Sales and Market Share – We can assist with short or long term strategic or tactical ideas and solutions
• Retail Activation – Ideas and programs to drive distribution, in-store presence, visibility, trial and purchase
• Customer Activation® and Loyalty – Plans and Programs delivering cost effective and lasting results – B2B and B2C
• Product Launches – Trade and Consumer – Generate acceptance, distribution, trial and re-purchase
• Tactical Support – Non-core brands and products, often highly profitable also need support
• Identifying new opportunities – Strategy development, packaging, presentation, channels, companion product promotions, export, new markets and products

Website – www.ekkodesign.com.au

Math Marketing

In Australia, Asia, North America and Europe, MathMarketing has served many leading and aspiring businesses who seek to align Sales and Marketing and pursue growth. These businesses have been wrestling with at least one of a number of common problems:

• They lack a clear plan for growth;
• Their team has gaps in their B2B marketing skills;
• Members of their team just don’t ‘get it’; or
• Sales and Marketing are not aligned.

In addressing these common problems, MathMarketing created Funnel Logic™. Developed as a unique approach to sales and marketing, Funnel Logic unlocks the keys to B2B growth by:

• Understanding the buying process (we call it the Buyer’s Journey);
• Knowing how many buyers need to take each step and over what time;
• Selecting tactics capable of moving buyers through these steps; and
• Measuring the actual results and continuously improving.

http://www.mathmarketing.com/

Perenso

Company specialty – Business automation software

Our software automates the processes of your field force such as taking orders, merchandising, promoting products, profiling of customers, and those of mobile Service representatives such as fulfilling job requests on distributed assets. The automation of these processes greatly reduces the administrative load on your team whilst improving their effectiveness and efficiency.

How does Perenso add value?

Our focus is on providing software that delivers measured business improvement, with real-time feedback of Key Performance Indicators to the team.
The Perenso Suite has been developed to suit the diverse needs of a broad range of industries. The system is well-known for its adaptability to your optimum way of doing business. Whether you are in Pharmaceuticals, FMCG, Service, or any other industry, Perenso has a mobile solution which can offer you immediate benefits such as improved effectiveness, improved efficiency and clear measurement of your company’s Key Performance Indicators.
It is our mission to allow your company (including your partners and employees) and your customers to communicate in any way that is desirable… At any time… No matter what the circumstances – as efficiently and effectively as possible. The emphasis will remain on maximising the value via process automation, and maximising the relationship with the particular customer.

Website – www.perenso.com

Time Creation Coaching

Company specialty – Achieve better results in less time

Time Creation Coaching was created to fulfil the need to help time poor individuals become time rich. We recognised this need after hundreds of hours of coaching where the most common phrase was “I don’t have enough time!”

How does Time Creation Coaching add value?

We GUARANTEE to help you create an extra hour a day!
People who use coaches tend to be successful, forward thinking people who look for opportunities to be continually growing. Often they realize that there are 1 or 2 areas where they require some assistance to move forward from where they are right now.
The reason companies generally choose coaching over training is the emphasis on sustainable performance and behavioural changes that are not evidenc.ed as outcomes of training programs.
Coaching is not about fixing problems but about recognising that employees are individuals and that getting the best out of them involves developing them individually.
So if keeping your best people, developing existing and future leaders, and enhancing people skills (to add to the profitability of your business) is important to you then coaching is a key part of the solution.

Website – www.timecreationcoaching.com.au

Web Enhancer

Independent web advice to help you sort through all the noise and hype and develop a web presence that will:
• Generate more leads
• Shorten sales cycles
• Build on-going relationships
• Convert more sales opportunities
Our guiding principle and approach to the optimisation of your site is based on the proven formula of
TRAFFIC x CONVERSIONS = PROFITS
Traffic being the number of visitors you need to attract to your site and conversions being whatever action you want those visitors to take once they get there. Its normaly best to define and develop what you want your visitor to do first before investing heavily in traffic generating campaigns such as SEO or PPC.

Web Enhancer will provide independent web advice to identify what works best for your business and will then source and manage the right web providers to ensure best value and greatest return on investment.

Website – http://www.webenhancer.com.au