Diagnostics and Healthchecks

• Field Day Observation Healthcheck
• Customer Surveying
• Quarterly Check Up

What is it?

Good sales teams call in the “doctor” on a regular basis to provide a qualified, independent, objective assessment on the health status of the organisation’s critical customer touch points…..the interface the customer has with outputs of the sales process and the order-to-deliver (or service fulfilment) process. Use The Next Level as your sales system’s “qualified doctor”.

How do we do it?

The Next Level can review the operation of your sales team in one of two ways:
Our Field Observation Healthcheck is an objective, independent review, delivering clear decisive findings and recommendations. A Next Level sales system consultant will accompany a ‘typical’ member of your sales team on a ‘typical’ day out visiting in customer and prospect land.
Our Customer and Managment Surveys survey your customers to get their input into what is really important to them, and how you compare to your competitors.

What do you need to do?

Simply work with us in the preparation of the objectives, data sources and where appropriate, people connections, either internally with selected Sales Execs, and/or with nominated customers and prospects.

What do you get?

The Next Level will provide you with a report which synthesises the observations and provides you with crystal clear recommendations to help you significantly improve your sales system.