In retail pharmacy, there is always a new challenge, a new threat to our viability, new services to offer the community and increasing customer expectations. There is never, it seems, a time when we are not forced to look at how we do things. While this is what keeps our professional continually driving to make […]

Eight companies with a strong commitment to the future of pharmacy, along with the Pharmaceutical Society of Australia (PSA), have announced a significant partnership to help transform pharmacies into healthcare destinations. Glenn Guilfoyle from The Next Level is part of a PSA-formed team of experienced and knowledgeable experts in pharmacist and pharmacy change in the […]

Pharmacists in Australia are facing unprecedented levels of change, much of it imposed on them by the external environment, including PBS reforms and Community Pharmacy Agreements (CPAs). Key findings by Glenn Guilfoyle from The Next Level and Bruce Annabel from JR Pharmacy Services found that participants reported benefits to themselves, the pharmacy, their staff and […]