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Maximise your B2B sales team RoI

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The Next Level B2B Sales System

Maximise your sales team productivity through optimal sales team design and processes

Grow the profitability of your pharmacy

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The Next Level Pharmacy System

Maximise your customer’s visit experience and your pharmacy profitability through optimal forward pharmacy service

We've provided sales optimisation insights to some of the world's most recognisable brands

What our Corporate sales team clients say about us

Daniel Leipnik, CEO , The Specialty Group

“The Next Level quickly reviewed our dormant Quality Management System components and used their methodologies, models and capacity to fill gaps and bring processes back to life”

Will Pulbrook, Franchise Owner , Quest Apartments

“With The Next Level’s consistent monthly coaching, we are seeing some real tangible benefit to our staff and our three Quest businesses”

Head of Expatriate & Migrant Banking , ANZ Banking Corporation

“The Next Level took a snapshot assessment of our problem and tailored their hunting tools and methodologies for our unique situation. This has driven a 30% uplift in Sales”

National Sales and Marketing Manager , Matthews

“The Next Level Business solution allowed us to increase our conversion from 15% to 25%”

National Sales Manager , Australian Unity Retirement Living Services

“The Next Level improved our sales effectiveness by switching sales major focus. Our team are now proactively hunting in new and innovative ways”

Chief Executive Officer , Genetics Australia

“The Next Level undertook a swift audit of our sales process and sales systems, and tailored their sales system to specifically meet our needs. Our sales people now have clear guidelines and are committed to the sales system and its successful implementation”

Sandoz – Country Head – Australia & NZ , Sandoz

"During executive roles across leading healthcare organisations, I have trusted in The Next Level’s experience in sales team optimisation and services to retail pharmacy to deliver highest quality outcomes in terms of both sales improvements and market intelligence."

Drew Fairnham, General Manager – Sales & Marketing , Mrs Macs

"We commissioned The Next Level to conduct a far reaching Food Services industry opportunity analysis, since all the standard information, data and statistics available in this space were somewhat limited or inadequate in some way. The report produced was better than anything we have seen previously available, so we asked Glenn to come and present to our Management Team. Such a positive discussion during and post the event, has already acted to shape and change our view on Food Service. A great piece of work."

Vince Asdagi, Managing Director , Collaborative Design Space

"Working with The Next Level team allowed us to make strategic decisions based on a cost-effective 3 month trial without the risk of a large investment. We plan to look again to The Next Level for input as the strategic journey continues."

Simon Hine, Executive General Manager , K & S Freighters

"We value The Next Level as a long-term partner and advisor. Their extensive knowledge about our business and industry, as well as their systematic approach to delivering effective sales team optimisation, means that we plan to continue our relationship well into the future."

What our Pharmacy clients say about us

Nicky Muscillo, Pharmacist / Partner , Terry White Chemmart Coorparoo

“With Next Level’s services, we were able to gather exciting data, helping to direct the right resources to the right places. In the end the customer, the team and our pharmacy reaped the benefits”

Nick Logan, Pharmacist , Pharmacist Advice, Artarmon Inner Sydney

“The Next Level was able to accurately and quantitatively measure and report the length of our quality interactions with consumers. This enabled us to improve our service and profitability”

Christine Richardson, Pharmacy Owner , Amcal, North Queensland

“The Health Destination service delivered a real analysis in real time with real pharmacists and real customers. As a result I have been able to ensure every prescription customer has a meaningful engagement with a pharmacist on every visit”

Albert Yeap, Pharmacist Manager , Priceline The Glen

"I thank Glenn and his team for the experience, mentoring everyone in the skills to increase patient engagement and focus. The acronyms used during the patient engagement and consultation process were amazing. Pharmacists have reported a better experience being more engaged with patients."

Adele Dannals, Pharmacist , Huonville Pharmacy

"Thankyou Glenn! It has been my pleasure to learn from you. Looking forward to talking to you in the future. Onward and upward!"

Michael Grace, Proprietor , Huonville Pharmacy

"I thought both meetings were excellent. If we could introduce 10% of your suggestions I would be happy. But we will aim higher than that."

Sherryl Munday , HSN Management Pty Ltd

"My experience with Glenn and Next Level was sensational. The results I got were outstanding in the 10 stores I managed in terms of increased sales and profits and efficiency which in turned lowered my wages cost as a % of sales dramatically."

Mina Boutros, Managing Pharmacist , Terry White Chemmart Narre Warren

"I highly recommend Glenn and his professional team. On both business parameters and professional aspects the team at Next Level are capable of offering a tailored plan of action based on a scientific proven analysis through their program to help your team maximise on all missed opportunities."

Janet Sirvio, Pharmacy Owner , Beenleigh Discount Drug Store

"If you take the time to embrace the program, do the work required and understand that this is a program that requires behavioural change, so will not happen overnight, but with regular training and support it is going to have a big impact on your bottom line overall."

Janet Sirvio, Pharmacy Owner , Beenleigh Discount Drug Store

“A very informative and intensive training system that will take a while to implement fully in store but has already changed my way of thinking when I am talking with a customer...Doing this I can see results ...it reinforces change in my approach with every customer.”

Taraleigh Beecher, Professional Services Support Pharmacist , Good Price Pharmacy Warehouse QLD

"The NEXT LEVEL audit followed by changes to the store have been extremely beneficial. They have helped in changing to a forward pharmacist culture at our Mt Gravatt store. Our customers have responded very positively to increased pharmacist engagement and this has therefore lead to increases in some key areas of the business. Hopefully as a store we can continue to change our culture and shift our pharmacy into a high engagement pharmacy. "

Swaroop Sawant, Pharmacist/Owner , Priceline Jesmond

"Implementing the recommendations from The Next Level has resulted in us not only giving better advice and service to our customers but also a growth in sales for our business. Compared to the same time last year we have experienced a 14% improvement in health sales and an almost 50% increase in OTC items sold with scripts, and we believe this is just the beginning."

Robert King, Pharmacist/Owner, Amcal Max Kanwal Village , Amcal Max Kanwal Village

"We are really now starting to see the benefits from our pharmacists being more engaged with customers.....a journey that started with The Next Level and subsequently involved LEAPP."

Marta Stybowski, General Manager , Pharmacium

"Our sister company, Willach Pharmacy Solutions, have been using the services of “The Next Level” for a number of years. Our colleagues at Willach have recognised the independence and thorough rigour of science behind The Next Level’s capability to audit, measure and benchmark any pharmacy’s script processing and customer engagement. At Pharmacium, we have similar needs – to assist pharmacies to identify their key areas for improvement and be able to independently measure the benefit that our services can offer a pharmacy team. But we needed a modified version of The Next Level’s s

Carolyn Clementson, Professional Services Pharmacist , GPPW Corporate Stores

"Glenn and his team have a warm and engaging style and our corporate store teams have taken well to the program. We continue the rollout across our corporate stores. The results of our own inputs integrated with The Next Level’s program have shown compelling performance. Overall script growth has grown an average of 10% and in those stores who have completed their sales training we are seeing an average 30% uplift in script add-on and OTC add-on sales. We see The Next Level as an ongoing strategic partner and look forward to extending these results."

David Gulland, Operations, Insights & Innovation Manager, HPS Corporate Office , HPS Corporate Office

“Thank you to Glenn and the team at The Next Level. You have done an amazing job. I hope to reach out in the future with some more projects”.

Christine Richardson, Proprietor Pharmacist , Priceline Pharmacy Fairfield Central

“If I could summarise why The Next Level’s training is so different and beneficial in a nutshell, it is because it gives us skills to really make a deep and emotional connection with our customers. A connection beyond the norm of the product, price and advice. We are seeing results in the shape of sales and profit growth, customer loyalty and increased career satisfaction for our team.”