The Burning Platform Created By PBS Reform…
And The Implication Re Forward Dispensing
The KordaMentha Industry report of February pulls no punches (ref 1)…
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The Korda Mentha Industry report pulls no punches…..
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The Proof’s In The Pharmacy processes
Independent research by Glenn Guilfoyle and the team at The Next Level has shown that ……..
Click here to read article written by John Koot, Managing Director – Willach Australia
Case Study – Face to Face
In retail pharmacy, there is always a new challenge…….
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Create your own bright future
The following article was published in the Australian Journal of Pharmacy, July 2014.
Balancing business and professional: a matter of behaviour
The following article was published in the Australian Journal of Pharmacy, May 2014.
Brand new research in Australian Retail Pharmacy reveals the magnitude of the commercial opportunity from improving customer engagement
New data presented for the first time to Australian Retail Pharmacists at the recent APP 2014 congress reveals some sobering statistics and benchmarks………..
Please click here to read the following article written by Glenn Guilfoyle
Effectiveness and efficiency in the dispensary – conflict or harmony?
The following article was published in the Australian Journal of Pharmacy, September 2012.
Effectiveness and efficiency in the dispensary – Conflict or harmony?
Remember the cute little anecdote from the Stephen Covey classic…..”The 7 habits of highly effective people?” The one about the cadre of machete cutters cutting their way through the jungle………
Please click here to read the following article written by Glenn Guilfoyle
Pharmacy testimonials
Nick Logan, Pharmacist , Pharmacist Advice, Artarmon Inner Sydney
“The Next Level was able to accurately and quantitatively measure and report the length of our quality interactions with consumers. This enabled us to improve our service and profitability”