The Next Level is proudly working as one of the industry partners within the Health Destination Pharmacy program as highlighted in the following media release.


Pharmaceutical Society of Australia (300x300)


Health destination












29 August 2016




Health Destination leads the world in pharmacy practice improvement


Australia’s world-class, innovative Health Destination Pharmacy program has been honoured with a high-profile international Award for practice improvement, the peak national body for pharmacists the Pharmaceutical Society of Australia (PSA) said today.

Accepted by PSA in Buenos Aires, Argentina, the evidence-based Health Destination program won the International Pharmaceutical Federation’s (FIP) inaugural Pharmacy Practice Improvement Programme Award for 2016.

The whole-of-business Health Destination program – proudly developed and designed in Australia – was rewarded for being a world-leader in overall pharmacy practice improvement, including for delivering effective healthcare services, improving business practices and increasing consumer engagement.

In accepting the Award at FIP’s Opening Ceremony, PSA National President Joe Demarte said it was a strong testament to the outstanding dedication, support and collaboration of everyone involved in bringing the Health Destination program to life over recent years.

“It’s an incredibly exciting achievement and honour to have an Australian-made pharmacy change program recognised internationally by our peers as truly world-leading,” said Mr Demarte, who was joined at the ceremony by PSA leaders.

The Health Destination program is now in more than 25 pharmacies across Australia, empowering pharmacists to provide tailored, high-quality consumer healthcare in their local communities. Pharmacies that commenced the program last year are already outperforming industry average by more than three times.

Executive Director of Policy, Advocacy and Innovation Dr Alison Roberts – who has been instrumental in leading the program – said the Award highlighted that Health Destination had all the key elements proven to work to achieve better consumer engagement and a more viable business platform for pharmacies.

“Health Destination offers a whole new path forward for a sustainable community pharmacy sector, including working more collaboratively with other healthcare providers,” said Dr Roberts, who will also showcase the benefits of the program during an FIP congress presentation.

“We’re proud of all the hard work that has led us to receive this Award – it’s been many, many years in the making.

“From a pilot to an internationally-acclaimed practice improvement program, this has truly been a special, collaborative journey and I acknowledge all the contributions of the many people involved including our industry partners.

“Pharmacies can have absolute confidence in this collaborative, evidence-based program, which has now received an international stamp of approval.”

PSA CEO Dr Lance Emerson – who has championed the program across the industry – said the global Award reinforced that Health Destination was the most effective change program for community pharmacies.

“Health Destination’s international success clearly shows that Australian pharmacies have backed the right program and right the direction for a viable community pharmacy sector,” Dr Emerson said.

“Australian community pharmacy owners now have an informed choice about seeking assistance to help improve their businesses.

“This program is all about enabling pharmacists to do what they do best and what we know consumers want from them – to be accessible to provide evidence-based advice and assistance on minor ailments and medication management.”

PSA leaders sincerely thanked the entire Health Destination team – which includes expert coaches and support staff – as well as the community pharmacies who have signed up to the program.

“It’s a true credit to these pharmacists and their teams being prepared to invest in and work hard on change and being supported by our expert coaches through this program,” Mr Demarte said.

“We are delighted to see them getting the results. The Health Destination Pharmacy program supports community pharmacies to build a viable, value-adding business platform to ensure their sustainability into the future.”

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Media contact:   Brad Watts
Executive Director, Communications
0487 922 176