Feras Karem, Managing Director, Pharmacy 4 Less

APP 2019 Presentation

Feras Karem, Managing Director Pharmacy 4 Less, references data from The Next Level in his presentation
“Mastering Community Pharmacy”
(Skip to the 14 minute 10 second mark if you do not have time to watch the whole presentation)

Robert Read, CEO MedAdvisor

Pharmacy Connect 2018 Presentation

Robert Read, CEO of MedAdvisor references data from The Next Level in his presentation
“Are your competitors using technology more effectively than you?”
(Skip to the 14 minute and 33 minute marks if you do not have time to watch the whole presentation)

 

Glenn Guilfoyle

Keynote Speaker at the APP 2018 Conference

Retail Pharmacy Exclusive

Interview With APP 2018 Speaker Glenn Guilfoyle

Please click below to read Glenn’s recent interview with Retail Pharmacy.

RP_NovDec2017_Glenn

APP 2014 Conference

Speaker Glenn Guilfoyle

“Sustainable profitability for pharmacy – Yes we can!”

Pharmacy testimonials

Nicky Muscillo, Pharmacist / Partner , Terry White Chemmart Coorparoo

“With Next Level’s services, we were able to gather exciting data, helping to direct the right resources to the right places. In the end the customer, the team and our pharmacy reaped the benefits”

Nick Logan, Pharmacist , Pharmacist Advice, Artarmon Inner Sydney

“The Next Level was able to accurately and quantitatively measure and report the length of our quality interactions with consumers. This enabled us to improve our service and profitability”

Christine Richardson, Pharmacy Owner , Amcal, North Queensland

“The Health Destination service delivered a real analysis in real time with real pharmacists and real customers. As a result I have been able to ensure every prescription customer has a meaningful engagement with a pharmacist on every visit”

Albert Yeap, Pharmacist Manager , Priceline The Glen

"I thank Glenn and his team for the experience, mentoring everyone in the skills to increase patient engagement and focus. The acronyms used during the patient engagement and consultation process were amazing. Pharmacists have reported a better experience being more engaged with patients."

Adele Dannals, Pharmacist , Huonville Pharmacy

"Thankyou Glenn! It has been my pleasure to learn from you. Looking forward to talking to you in the future. Onward and upward!"

Michael Grace, Proprietor , Huonville Pharmacy

"I thought both meetings were excellent. If we could introduce 10% of your suggestions I would be happy. But we will aim higher than that."

Sherryl Munday , HSN Management Pty Ltd

"My experience with Glenn and Next Level was sensational. The results I got were outstanding in the 10 stores I managed in terms of increased sales and profits and efficiency which in turned lowered my wages cost as a % of sales dramatically."

Mina Boutros, Managing Pharmacist , Terry White Chemmart Narre Warren

"I highly recommend Glenn and his professional team. On both business parameters and professional aspects the team at Next Level are capable of offering a tailored plan of action based on a scientific proven analysis through their program to help your team maximise on all missed opportunities."

Janet Sirvio, Pharmacy Owner , Beenleigh Discount Drug Store

"If you take the time to embrace the program, do the work required and understand that this is a program that requires behavioural change, so will not happen overnight, but with regular training and support it is going to have a big impact on your bottom line overall."

Janet Sirvio, Pharmacy Owner , Beenleigh Discount Drug Store

“A very informative and intensive training system that will take a while to implement fully in store but has already changed my way of thinking when I am talking with a customer...Doing this I can see results ...it reinforces change in my approach with every customer.”

Taraleigh Beecher, Professional Services Support Pharmacist , Good Price Pharmacy Warehouse QLD

"The NEXT LEVEL audit followed by changes to the store have been extremely beneficial.  They have helped  in changing to a forward pharmacist culture at our Mt Gravatt store.  Our customers have responded very positively to increased pharmacist engagement and this has therefore lead to increases in some key areas of the business.  Hopefully as a store we can continue to change our culture and shift our pharmacy into a high engagement pharmacy. "

Swaroop Sawant, Pharmacist/Owner , Priceline Jesmond

"Implementing the recommendations from The Next Level has resulted in us not only giving better advice and service to our customers but also a growth in sales for our business. Compared to the same time last year we have experienced a 14% improvement in health sales and an almost 50% increase in OTC items sold with scripts, and we believe this is just the beginning."